For the comfort of your visit
The Royal Château of Amboise is one of the major sites in the Loire valley, highly appreciated by a large number of visitors.
RECEPTION PERSONNEL
Receptionists wearing a badge will welcome you in French and English and are available if you need help in finding your way around the site or other assistance.
Left Luggage
On your arrival, leave any luggage in the areas provided. There is also a group left-luggage area and for pushchairs (not mandatory) available on request at the ticket office.
ACCESSIBILITY FOR DISABLED VISITORS
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ACOUSTICS IN THE ROYAL HOUSE
Visitors are kindly requested to respect the tranquility of both the building and the other visitors.
Always try to take photos when there are no groups present.
Make your remarks in a low voice
Limit the use of mobile phones
EATING
It is authorized to eat on the grass in the gardens. Don’t forget to leave the site as clean as you found it.
Bar and ice-cream vendor on terraces (1st April to 30th September)
CLEANLINESS
Recycling bins are to be found on the terraces
Cleaning personnel are permanently present on the site and in the toilets (in season)
Touraine – Loire valley : for a quality destination
The Royal Château of Amboise together with 12 other sites, among the most prestigious, have introduced in partnership with the Departmental Committee of Tourism in Touraine a common set of standards « The quality of tourist and cultural sites in the Loire valley ». Having undertaken the necessary action and shown respect for the criteria on reception and services means that these sites will shortly be able to obtain the national Tourism Quality label.
See the site committed to the quality process : www.touraineloirevalley.com/qualite_valdeloire_gb.html
Commitments towards visitors of tourist, cultural and national heritage sites in the Loire valley: the main principles
The whole site is clean and well kept. The equipment is in good condition and functions correctly. Running the site is done so in full respect of the environment: management of approach areas, management of the buildings, of surrounding countryside and parkland, and of waste.
Commitments undertaken prior to a visit :
Documents for the general public provide full information.
There exists a website; this site is user-friendly and offers a true representation of the actual site.
Reception by phone is efficient and courteous.
The response to e-mails and faxes is fast and precise; a reply is given to the requests made by the client.
Group booking is precise and rapid.
Parking is easy and clearly-indicated.
The environment has been preserved.
On-site welcome :
Notices on display at the entrance to the site are complete and informative.
The entrance to the site is obvious to find and welcoming. Personalized welcome makes the site even more attractive.
The ticket office capacity is adapted to the number of visitors to this site
Toilet facilities are kept clean and are under supervision.
The site offers facilities which are complementary to the visit: a boutique, an ice-cream vendor (during the summer season).
The site proposes entertainment (at least 3 different shows per year) A boutique presents products directly in relation with the site.
Download the information leaflet in PDF format
Visits :
The information on the visits is clearly displayed at reception.
The written commentaries are both valid and well-written.
The comfort and safety of the visitor are guaranteed in all cases.
Free visits :
A map of the visit is given to the visitors.
The personnel is available and attentive
Guided visits :
The visit is arranged so as to satisfy the visitor.
The guide adapts the tour so that the visitors are satisfied.
The guide invites the visitor to appreciate other points of interest on the site and in the region.
The other sites which accepted these commitments in order to obtain the Tourism Quality label
Château of Azay-le-Rideau ; Gardens and château of Villandry ; Château of Rivau (Lémeré) ; Château of Langeais ; Château of Blois ; Château of Valençay. Royal Abbey of Fontevraud ; Saint-Martin boat trip in Rochecorbon ; Cadre Noir national riding school in Saumur ; Royal Château of Amboise ; Château of Angers ; Château of Candé in Monts ; Château of Chenonceau ; Château of Cheverny ; Château of the Dukes of Brittany ; Château of Montpoupon in Céré-la-Ronde ; Château of Saumur ; Château of Sully ; Royal city of Loches ; Clos Lucé - Léonardo da Vinci’s Park in Amboise ; Ronsard’s house – Saint-Cosmas’ Priory in La Riche ; National domaine of Chambord ; Regional domaine of Chaumont ; Royal fortress of Chinon ; Balzac Museum in Saché ; Rabelais Museum - La Devinière farm in Seuilly ; Chanteloup Pagoda in Amboise ; Richelieu’s Park ; Park and garden of Château Valmer ; Troglodyte valley of the Goupillières ; Château of Gizeux
